Refund & Cancellation Policy

1. Free week

Every new account gets a 7-day free week with one full program plus chat credits, and nothing is charged during it. Subscribing to Monthly or Yearly is a separate step you take whenever you’re ready. A subscription started during your free week is first charged when the free week ends; otherwise it is charged at checkout.

2. Cancelling a paid subscription

You can cancel anytime. Cancelling stops future renewals. Your access continues until the end of the period you already paid for, and you are not charged again after that.

3. Refunds

We do not offer refunds for partial billing periods or for time already used within a paid period. Because every account starts with a free week, you have the opportunity to evaluate Coachbase before paying anything.

If you believe you were charged in error (for example, a duplicate charge), contact us and we will investigate and correct genuine billing errors.

4. Price changes

The 70% offer on the Yearly plan applies to subscriptions started during your free week or within 48 hours after it ends. A Yearly plan started under the offer renews at the same discounted price every year for as long as it stays active. If you cancel and subscribe again after the offer window, the standard price (₹9,999/year) applies. Monthly is ₹999/month with no introductory discount.

5. How to cancel

Cancel anytime from your account settings, or contact us and we'll process it for you.

6. Contact

Questions about a charge or cancellation? Reach out through the in-app support option or email us. We typically respond within one business day.